KIMONO CARDIGAN JACKET

Men's Size Chart

Women's Size Chart

Shipping Policy:

Thank you for choosing Sartorial Splendor! We want to make sure your shopping experience is as seamless as possible. Here's everything you need to know about our shipping process:

Processing Time:

• All orders are processed within 1-2 business days (excluding weekends and holidays).
• During peak seasons, processing times may be extended, and we appreciate your patience.

Shipping Rates:

• We offer flat-rate shipping for domestic orders.
• International shipping rates vary and will be calculated at checkout.

Shipping Methods:

• We partner with reliable carriers to ensure your order reaches you promptly.
• Domestic orders are shipped via USPS and UPS with tracking information provided.
• International orders are shipped via UPS with tracking where available.

 Estimated Delivery Time:

• Standard shipping within the United States typically takes 3-5 business days.
• International shipping times vary by destination but generally range from 7-14 business days.

 Order Tracking:

• Once your order is shipped, you will receive a confirmation email with tracking information.
• Use the provided tracking number to monitor your package's journey.

Customs and Duties (for International Orders):

• Please note that international customers are responsible for any customs and duties imposed by their respective countries.

Shipping Updates:

• We'll keep you informed of any delays or issues that may affect your order.
• Reach out to our customer service team at info@sartorialsplendorclothing.com for assistance.

Order Changes and Cancellations:

• Contact us within 24 hours if you need to modify or cancel your order.
• We cannot guarantee changes for orders already in the shipping process.

Thank you for shopping with Sartorial Splendor, your support means the world to us. We want to ensure you have the best experience possible. If you have any questions or concerns about your purchase, please don't hesitate to contact us at info@sartorialsplendorclothing.com.

 Returns:

• We accept returns within 3 days from the date of purchase.
• To be eligible for a return, items must be unworn, in their original condition, and with all tags attached.

 Refunds:

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
• Refunds will be processed to the original method of payment within 7-10 business days.

 Exchanges:

• We currently do not offer direct exchanges. If you need a different size or color, we recommend placing a new order and returning the original item.

Return Shipping:

• Customers are responsible for return shipping costs unless the item is defective or there was a shipping error on our part.

Defective or Incorrect Items:

• If you receive a defective or incorrect item, please contact us at info@sartorialsplendorclothing.com within 3 days of receiving your order. We will arrange for a replacement or refund.

 Final Sale Items:

• Items marked as "Final Sale" cannot be returned for a refund.

Refund Status:

• If you haven't received a refund after the specified period, please check with your bank or credit card company.
• If the issue persists, contact us at info@sartorialsplendorclothing.com for assistance.

Custom Orders:

• Unfortunately, we cannot accept returns or offer refunds on custom or personalized orders.

We appreciate your understanding and cooperation. Your satisfaction is our priority, and we are here to assist you throughout the process. Thank you for choosing Sartorial Splendor.